24/7, every day of the year
The emergency line is answered day and night, including weekends and bank holidays.
Burst pipe, leak through the ceiling or no heating in winter. Call the emergency line any time and an engineer will come out, make it safe and fix it.
Many North Norfolk homes are second homes and holiday lets, where a leak can run for days before anyone notices. We work with owners and managers to isolate, repair and dry out fast, and we can attend with keyholders.
The emergency line is answered day and night, including weekends and bank holidays.
We stop the water first, protect the property, then carry out a permanent repair, often on the same visit.
From Wells and Holt on the coast to Norwich and King's Lynn.
Fixed written quotes, one point of contact and a tidy site every day.
Four steps, the same every time. No surprises on price, no surprises on the day.
A considered visit. We look at the whole system, not just the fault, then give you a clear, fixed written quote.
Materials specified, dates agreed and every trade coordinated, so your home is disrupted as little as possible.
Neat, methodical work by our own engineers. Dust sheets down, pipework straight, site left tidy.
Everything tested, balanced and explained, with the paperwork and one number to call afterwards.
Straight answers about emergency plumber. Anything else, just call.
Turn off the water at the stopcock, usually under the kitchen sink or where the main enters the house. If water is near electrics, turn off the power at the consumer unit. Then call us.
Yes. We regularly attend for owners and letting agents and can collect keys or meet a keyholder.
Out-of-hours rates apply at night and on bank holidays. We'll tell you the cost when you call, before anyone is sent.
No heating or hot water? Our engineers diagnose the fault properly and carry common parts, so most boilers are running again on the first visit.
Find out moreHidden leaks found and fixed with as little disruption as possible, plus the everyday plumbing every home needs: new water pipes, soil stacks, taps, valves and cylinders.
Find out moreA proper annual service keeps your boiler safe, efficient and inside its warranty. We service gas, oil and LPG boilers of every make.
Find out moreThree quick steps, under a minute. We'll come back within one working day with a clear, fixed price.
Step 2 of 3